Sweet Water Faith Co Contact & Customer Care
Use the Sweet Water Faith Co Contact for sizing or order help; our heart is to serve you with the same kindness and care we put into every piece of our shop.
Business Hours
Monday – Friday: 9am – 5pm CST
Response time: Within 24-48 hours
Sweet Water Faith Co Contact – we’re here to help
Whether you have a question about our collections or need support with an existing order, our team is ready to assist with a warm heart and faith-filled care.
Send a Message
Hours
Mon-Fri: 9am-5pm EST
Response Time
We typically reply within 24 hours.
Email Us
hello@sweetwaterfaith.com
Common Questions
How do your sizes run?
Our shirts feature a unisex fit, designed to be comfortable and flattering for everyone. They generally fit true to size with a relaxed, everyday feel.
For a relaxed fit: Order your usual size.
For a more fitted look: Consider sizing down.
For an oversized fit: Size up one or two sizes.
We recommend checking our Size Guide on each product page before ordering to ensure the best fit.
When will my order ship?
We work hard to get your order to you as quickly as possible! Most orders are processed and shipped within 3–5 business days. Once your order ships, you'll receive a tracking email so you can follow its journey to your doorstep.
Please note that processing times may be slightly longer during holidays, sales, or new collection launches.
Do you offer returns or exchanges?
Because each item is made to order, we do not accept returns or exchanges for issues such as ordering the wrong size, color, or changing your mind.
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery. We'll work with you to make it right as quickly as possible.
We encourage all customers to review the size chart before placing an order to ensure the best fit.
How do I care for my apparel?
To keep your shirt looking its best, we recommend:
🧺 Machine wash inside out in cold water with like colors.
🚫 Avoid bleach or harsh detergents.
🌬️ Tumble dry on low or hang to dry for the longest-lasting wear.
🔥 Do not iron directly on the design. If needed, iron inside out on a low setting.
❌ Do not dry clean.
Our sublimation designs are permanently infused into the fabric, so they won't crack or peel like vinyl. With proper care, your shirt will remain soft, vibrant, and beautiful for years to come.